Manage Subscription

Yes, subscriptions auto‑renew at the end of each billing cycle. You can cancel anytime in "Manage Subscription." Your plan remains active until the end of the current billing period, and future renewals will stop.

Yes. Upgrades take effect immediately and credit differences are applied to your account. Downgrades are scheduled for the end of your current billing cycle, your existing plan remains active until then.

Your output capacity depends on available credits and the models you choose. Check the "Cost Breakdown" in your project for real-time details. When editing each image or video, you can see the estimated credit usage. To learn more about how we price each model: Model Pricing Details

Credits are the core unit for generating media. Each model (text, audio, image, video) consumes a specific number of credits per generation based on model type, duration, and resolution. You can see per‑task costs in the project cost breakdown. To learn more about how we price each models: Model Pricing Details

Add‑on credit packages are one‑time purchases that extend your generation capacity beyond plan limits. They are valid for 12 months and do not auto‑renew.

You can upgrade your plan for a higher monthly limit or buy one‑time credit packs to generate more media without changing your subscription. Purchased credits are added instantly and usable across all supported models.

If you’re unhappy with your experience, please contact us via email directly 📮 support@vidmuse.ai. You can also share feedback via our 👾 Discord server to get faster assistance.