Manage Subscription

Yes, subscriptions auto‑renew at the end of each billing cycle. You can cancel anytime under "My Profile." > "Manage Subscription." Your plan will remain active until the end of the current billing period, after which future renewals will cease.

Yes, you can upgrade your subscription to a higher tier. Your remaining credits and benefits will carry over seamlessly, and the balance will be applied as a pro-rated discount.

Your output capacity depends on available credits and the models you choose. Check the "Cost Breakdown" in your project for real-time details. When editing each image or video, you can see the estimated credit usage. To learn more about how we price each model, see Model Pricing Details

Credits are the core unit for generating media. Each model (text, audio, image, video) consumes a specific number of credits per generation based on model type, duration, and resolution. You can see per-task costs in the project cost breakdown. To learn more about how we price each model, see Model Pricing Details

Add-on credit packages are one-time purchases that extend your generation capacity beyond plan limits. They are valid for 12 months and do not auto-renew.

You can upgrade your plan for a higher monthly limit or buy one-time credit packs to generate more media without changing your subscription. Purchased credits are added instantly and usable across all supported models.

We do not support refunds for your current subscription plan or credit add-ons, whether or not you have used the credits. Cancellations will take effect from the next billing cycle, so please double-check your billing details before confirming your purchase. For questions regarding subscription or upgrades, please submit your request through our support form at https://vidmuse.ai/feedback.